Frequently Asked Questions
Answers to the questions we hear most from businesses, families, and organisations across Shepparton and the Goulburn Valley.
How many staff does Plus 1 Group have?
Plus 1 Group has approximately 70 team members across its offices, making it one of the more established and well-resourced accounting firms in the region. This team size allows the firm to deliver personalised service while maintaining the capacity to support a diverse client base with varying financial and business needs.
Where are you located and what areas do you service?
Plus 1 Group is based in Shepparton, Victoria, and proudly services clients all across Australia. The firm also supports businesses beyond the local area through digital communication and cloud-based accounting systems, enabling efficient and flexible service delivery regardless of location.
Are you CPA qualified or registered tax agents?
Yes, Plus 1 Group consists of qualified professionals, including CPA-certified accountants and registered tax agents. This ensures all advice, tax compliance, and financial services meet Australian regulatory standards while providing clients with trusted, expert guidance for both personal and business matters.
What industries do you specialise in?
Plus 1 Group works across a broad range of industries, with particular expertise in sectors such as transport, agriculture, and small-to-medium enterprises. The firm offers tailored financial solutions based on industry-specific challenges. For example, transport businesses can explore specialised support on the dedicated Transport Specialists page.
What accounting software do you support?
Plus 1 Group supports leading accounting platforms including Xero, MYOB, and QuickBooks. The team helps clients set up, manage, and optimise these systems to streamline bookkeeping, reporting, and compliance processes, ensuring accurate financial tracking and improved business efficiency.
How do I become a client and what does onboarding look like?
Becoming a client is a straightforward process that begins with an initial consultation to understand your business and financial goals. From there, Plus 1 Group will guide you through onboarding, including document collection, system setup, and strategic planning to ensure a smooth transition and immediate value.
Do you offer bookkeeping, BAS, payroll, SMSF, grants, and business advisory services?
Yes, Plus 1 Group provides a full suite of services including bookkeeping, BAS preparation, payroll management, SMSF administration, grant assistance, and business advisory. Each service is delivered by experienced professionals and can be tailored to your needs. You can explore detailed information on each service via the relevant service pages on the website.
If you need to get us documents quickly, access remote support, or the MYOB Portal click the button above.
Open Hours
Monday to Friday
8:00am to 5:00pm
Closed Public Holidays
Contact Us
27 Welsford Street
Shepparton, VIC 3630
T: (03) 5833 3000
F: (03) 5831 2988
Email Us - General Enquiries
Client Queries Email
Vicpass Pty Ltdis a
CPA Practice
Liability limited by a scheme approved under Professional Standards Legislation